- What are your minimum order quantities (MOQ)?
- Furniture is sold as complete sets, with custom orders from 10 sets. Garden and outdoor sets: custom minimum 20 sets. Railings from 30 metres (small samples negotiable). Fences from 50 metres bulk. A single driveway gate is acceptable. For surface-treatment and coating service, small batches start at 50 pieces with no upper limit. Tell us your product and target market and we will confirm a practical MOQ.
- Do you accept custom orders and OEM/ODM from our drawings?
- Yes. We fabricate from your drawings, samples or concepts. OEM covers custom sizes, colours, fabrics and branding; ODM covers original design development — including European-style carving and made-to-drawing sizes for gates and fences, and measurement-drawing customization for railings (style, height and spacing adjustable). Send a DWG, PDF or photos and we return a quote and prototype plan. Lead time is typically 20–30 working days.
- What materials and surface treatments do you commonly use?
- Structural metals: Q235 carbon steel (square tube 20×20–40×40 mm, wall 1.2–3.0 mm; round tube Ø16–38 mm; solid bar 10–20 mm; flat bar 5×10–10×25 mm), 304/316 stainless steel and aluminum alloy. Surface treatments: anti-rust primer, powder coating in any custom RAL colour, hot-dip galvanizing, fluorocarbon coating, wood-grain transfer, antique patina, electroplating and brushed finish. We match the finish to indoor, outdoor or coastal use.
- What is your production lead time?
- Standard production lead time is 20–30 working days after deposit confirmation and approved drawings. Complex ODM, full-container volumes or hot-dip galvanizing may extend the schedule — we state the exact timeline in the quotation so you can plan procurement.
- Will outdoor products rust, and what is the warranty?
- Outdoor items get anti-rust primer plus powder coating; for humid or coastal sites we specify hot-dip galvanizing with a double-layer powder coat, or fluorocarbon coating. We back outdoor metal with a 7-year anti-rust performance warranty. Choosing the right finish for the climate keeps maintenance light for years.
- Which countries do you export to, and what certifications do you hold?
- We export to North America, Europe and the Middle East. Certifications include National High-tech Enterprise (Certificate No. GR202341003758), Henan Innovative SME, Zhengzhou Science & Technology Enterprise, ISO 9001 / ISO 14001 / ISO 45001, China Environmental Labelling Product Certification and Furniture Harmful Substance Limit Compliance. Audit-ready documentation is provided with every order.
- How are products packed and shipped?
- Furniture: EPE foam + carton, with wooden frame reinforcement for large items. Railings: tubes bubble-wrapped by category, column accessories in separate cartons. Fences and gates: individually bubble-wrapped, then wooden export crates or steel-band strapping for frames. Garden sets: knock-down components in cartons, foam for fragile parts, wooden frames for full container loads. We follow your packaging spec and support both FCL and LCL.